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Frequently Asked Questions

1. Q: How much does a website cost?
A: Prices for standard packages are listed on our Pricing Page. For custom projects, you can fill out a form on the Pricing Page and we will provide a personalized quote and contact you directly.

2. Q: Do I need to pay before the project starts?
A: Yes, full payment is required before starting. This ensures dedicated resources, timely delivery, and professional results.

3. Q: Can I get a partial refund if I change my mind?
A: Refunds are possible within 2 business days after payment, minus processing fees. After this period, payments are non-refundable as resources are allocated.

4. Q: What types of websites do you create?
A: We design professional websites including business, portfolio, and e-commerce sites, tailored to your needs.

5. Q: How long does it take to complete a website?
A: Standard projects usually take 1 to 3 weeks, depending on complexity and features.

6. Q: Will I be able to make updates myself after delivery?
A: Yes, we provide an easy-to-manage website so you can update content, images, and text without technical skills.

7. Q: What if there is a problem with the website after delivery?
A: We offer reasonable corrections or adjustments to resolve any issues that arise due to our work.

8. Q: Can I request additional features later?
A: Yes, additional features can be added. Scope changes may affect the timeline and cost, which we will communicate upfront.

9. Q: Do I need to provide hosting and domain?
A: You can either:
– Provide your own hosting and domain along with login credentials so we can access the control panel and build your website or application, or
– Purchase hosting and domain directly through KuvWeb for better pricing and higher quality.

10. Q: How will my project proceed after payment?
A: After payment:
1. You will be redirected to a preference form to specify your project requirements.
2. Your user panel will be activated.
3. We will create a group and channel on platforms like Telegram, Discord, or WhatsApp where you will be added.
4. Designers and project managers will join the group, and you can share your requirements, stay in touch, and follow the progress of your project in real time.

11. Q: How can I contact you if I have questions?
A: You can contact us anytime via email or through our Contact Us page.